I love reading books on my traditional Kindle. I find the eInk display to be easy on my eyes and make extensive use of highlighting. It’s great not to feel tempted to fire up an app or check email while reading which lets me make good progress even on hefty books. But across our family we now have three Kindles with broken screens.
At first I suspected that the kids were mistreating the Kindles when they were reading on them. But they insisted that they had done nothing of the sort. Of course twice in a row when we got a broken screen it was literally the night before a vacation and so I rushed out and bought another one at BestBuy (which means as far as I can tell I can’t return them to Amazon).
Last night, I plugged in one of our Kindles that had run out of battery (the one on the right). My son tried to turn it on while it was still charging and the screen froze in a fashion similar to the previous ones. So now we are up to three of these and I really want to figure out what to do rather than just have them sit around. Has anyone had any luck returning these to Amazon? Is there a place that will fix this problem? Any and all suggestions welcome.