As soon as your new startup has some actual endusers a fear of changes sets in. What if people don’t like it? What if they start to protest? I sometimes meet startups with only thousands of users that are firmly in the grip of this fear. That’s why it is so awesome to see companies such as Facebook and Twitter with hundreds of millions of users still make big changes to their services. As of today I have “New New Twitter” – while it doesn’t represent some fundamental change in how Twitter fun...

As soon as your new startup has some actual endusers a fear of changes sets in. What if people don’t like it? What if they start to protest? I sometimes meet startups with only thousands of users that are firmly in the grip of this fear. That’s why it is so awesome to see companies such as Facebook and Twitter with hundreds of millions of users still make big changes to their services. As of today I have “New New Twitter” – while it doesn’t represent some fundamental change in how Twitter fun...