I haven’t actually heard anyone pitch what they do as “groupware,” as the name apparently got such a bad reputation historically to have been banned. But it still makes a convenient shorthand for describing tools to help groups with coordination and communication (I am open to better suggestions). What is surprising though is how hard it is to find a groupware solution that actually does all the things that one needs for most groups. I am seeing this close up right now as I am watching Susan ...
