One of the questions that I get asked a fair bit is what characteristics help a founder to be successful. I have often answered “being stubborn but not too stubborn.” I then elaborate stubborn as sticking to a vision even as others say it can’t be done and the inevitable setbacks occur, and not too stubborn as being able to take some input from others. It is a delicate balance. To this characteristic, I want to add a learnable skill: being a great communicator. Yesterday we held our annual “i...