Many years ago (during my consulting days) I was working on a project for a small German airline that was trying to compete with Lufthansa on a few routes. We quickly discovered that the company was hemorrhaging cash despite having relatively full flights. A further bit of digging took us to their Frankfurt location that was in charge of collecting revenues from other airlines and global reservation systems. There we were assured that everything was just fine, but just as we were leaving we n...

Many years ago (during my consulting days) I was working on a project for a small German airline that was trying to compete with Lufthansa on a few routes. We quickly discovered that the company was hemorrhaging cash despite having relatively full flights. A further bit of digging took us to their Frankfurt location that was in charge of collecting revenues from other airlines and global reservation systems. There we were assured that everything was just fine, but just as we were leaving we n...