Philosophy Mondays: Human-AI Collaboration
Today's Philosophy Monday is an important interlude. I want to reveal that I have not been writing the posts in this series entirely by myself. Instead I have been working with Claude, not just for the graphic illustrations, but also for the text. My method has been to write a rough draft and then ask Claude for improvement suggestions. I will expand this collaboration to other intelligences going forward, including open source models such as Llama and DeepSeek. I will also explore other moda...
Intent-based Collaboration Environments
AI Native IDEs for Code, Engineering, Science
Web3/Crypto: Why Bother?
One thing that keeps surprising me is how quite a few people see absolutely nothing redeeming in web3 (née crypto). Maybe this is their genuine belief. Maybe it is a reaction to the extreme boosterism of some proponents who present web3 as bringing about a libertarian nirvana. From early on I have tried to provide a more rounded perspective, pointing to both the good and the bad that can come from it as in my talks at the Blockstack Summits. Today, however, I want to attempt to provide a coge...
Philosophy Mondays: Human-AI Collaboration
Today's Philosophy Monday is an important interlude. I want to reveal that I have not been writing the posts in this series entirely by myself. Instead I have been working with Claude, not just for the graphic illustrations, but also for the text. My method has been to write a rough draft and then ask Claude for improvement suggestions. I will expand this collaboration to other intelligences going forward, including open source models such as Llama and DeepSeek. I will also explore other moda...
Intent-based Collaboration Environments
AI Native IDEs for Code, Engineering, Science
Web3/Crypto: Why Bother?
One thing that keeps surprising me is how quite a few people see absolutely nothing redeeming in web3 (née crypto). Maybe this is their genuine belief. Maybe it is a reaction to the extreme boosterism of some proponents who present web3 as bringing about a libertarian nirvana. From early on I have tried to provide a more rounded perspective, pointing to both the good and the bad that can come from it as in my talks at the Blockstack Summits. Today, however, I want to attempt to provide a coge...
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Share Dialog
Share Dialog
Looks like I managed to put the entire post into the title, so maybe I should have just tweeted it. But here is a little bit of background. I was talking to a friend of mine last week who has a newly released app in the app store. She told me that while a lot of people loved it, some hated it. She wasn’t so much offended by that but rather annoyed at her inability to respond to the negative reviews “in situ,” especially given that she felt that many of them completely missed the point of the app.
That made me think of the problems Yelp has recently encountered over their handling of negative reviews. The removal of a review is a nuclear option and should be used only as a last resort. I am pretty sure far fewer venue owners would be upset if they were able to simply respond to a negative review right there.
With a comment thread, everybody would get so much more value from reviews because there would be so much more signal to go on. Did someone take the time to respond to a negative review? Was their explanation logical? Did anyone else step in to defend the product or service? Did the person who originally complained go back and respond to the response? Would be great to see some large sites do this to set the precedent.
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Looks like I managed to put the entire post into the title, so maybe I should have just tweeted it. But here is a little bit of background. I was talking to a friend of mine last week who has a newly released app in the app store. She told me that while a lot of people loved it, some hated it. She wasn’t so much offended by that but rather annoyed at her inability to respond to the negative reviews “in situ,” especially given that she felt that many of them completely missed the point of the app.
That made me think of the problems Yelp has recently encountered over their handling of negative reviews. The removal of a review is a nuclear option and should be used only as a last resort. I am pretty sure far fewer venue owners would be upset if they were able to simply respond to a negative review right there.
With a comment thread, everybody would get so much more value from reviews because there would be so much more signal to go on. Did someone take the time to respond to a negative review? Was their explanation logical? Did anyone else step in to defend the product or service? Did the person who originally complained go back and respond to the response? Would be great to see some large sites do this to set the precedent.
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